pasacao-hotline-privacy

Pasacao Hotline Privacy Policy

Effective Date: May 30, 2025

Thank you for choosing Pasacao Hotline. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information when you use our app.

1. Information We Collect

Pasacao Hotline collects only the minimum data necessary to provide and improve our service. We do not collect sensitive personal data such as your name, email, address, financial, health, contacts, messages, photos, or videos.

Data We Collect:

Device or Other IDs: We collect device identifiers (such as Advertising ID or app instance IDs) to help improve app functionality, analytics, and crash reporting.
App Information and Performance Data: We collect crash logs to diagnose and fix bugs, ensuring a stable app experience.
App Interactions: We collect data about how you use the app (e.g., screen views, button taps) to monitor app health and improve features.
User-Generated Content: When you choose to submit anonymous feedback messages within the app, we collect this information to understand your experience and improve the app. This feedback is optional and not shared with any third party beyond our backend service provider.

2. Maps and Location

Our app displays static map pins of local offices using the Google Maps SDK.
We do not request, track, or store your location. The map is purely for reference and does not involve user location access.
No personal information is shared with Google Maps.

3. How We Use Your Information

We use collected data to:

Maintain and improve app performance and stability
Analyze app usage and user interactions
Respond to and address user feedback
Detect and prevent fraud or unauthorized activity

We do not use your data for advertising, marketing, or personalization.

We do not share your personal or user-generated data with third parties except for trusted service providers who assist with hosting, analytics, and crash reporting. These providers are contractually obligated to keep your data confidential and secure.

5. Your Choices

Feedback submission is entirely optional.
You can choose whether to provide feedback messages or not.
Other data collection (such as crash logs and device IDs) is required for the app’s functionality and cannot be disabled.

6. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Age Restriction

Pasacao Hotline is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18.

8. Information Accuracy and Source Attribution

Pasacao Hotline is a community-built directory app.
It compiles hotline numbers from publicly available sources, including official municipal Facebook pages, bulletin boards, and verified user submissions. While we aim to keep information accurate and current, contact details may change over time. We welcome feedback and are committed to updating entries as new or corrected information becomes available.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective, and update the “Effective Date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

10. Contact Us

If you have questions or concerns about this policy, please contact us at:

Email: jcobea.dev@gmail.com